"He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation" – Chris Voss
Summary of Never Split the Difference: Negotiating As If Your Life Depended On It by Chris Voss
Chris Voss is an international negotiating practitioner. After his two-decade career as an international FBI negotiator, he recognizes the act of negotiating as a vital determinant of our ability to obtain the most from life. Hence, he feels compelled to share the most effective negotiation practices that have worked for the FBI throughout his career in the agency with global readers.
What to take from this book?
This book dwells primarily on the subject of tactical empathy. As opposed to the past belief about negotiation as a completely rational process, you will learn from this book how that emotions have a stronger influence on behavior rather than rational thinking. Consequently, you would master how to employ tactical empathy in influencing your counterpart's behavior by first influencing one's emotions.
Who is this book for?
Frankly, this book is for every human who breathes and lives on the surface of this Earth. As long you are alive, you will always come in contact with other humans like you. As Chris Voss has correctly recognized, negotiation takes place in almost all contexts of human interaction; hence, it is a must-have skill for everyone. This book covers major topics such as:
Reading body language.Mirroring.How to label emotions.Detecting lies even in people's affirmations.Usage of calibrated questions.Bargaining hard and many more.
Added-value of this summary: 1) exclusive information to some of the mysteries surrounding major criminal cases solved by the FBI; 2) become a better negotiator in business, career, marketplace, personal relationships, or wherever you may find yourself; 3) saving time.
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Disclaimer: This comprehensive summary is based on Never Split the Difference: Negotiating As If Your Life Depended On It by Chris Voss and does not share any affiliation with the author or original work in any way or form. The summary does not utilize any text from the original work. We want our readers to use this summary as a study companion to the original book, and not as a substitute.
