The Definitive Host & Hostess Training Manual - Gives New Hires A Head Start Before They Begin.
- A MUST for Every Restaurant Manager ( Give to New Employees )
- A MUST for Anyone Wanting to Excel at Hosting in Any Restaurant!
- Practical Training Guide For Anyone Wanting an Entry Level Job In Restaurants, Pubs, Bars, Nightclubs etc.
This Book Prepares You to Succeed On Your Very 1st Shift.
Packed With Insider Knowledge & Tips.
This Book Prepares You To Be a Confident Pro
- What it Really Takes to Excel
- Learn The Psychology of Handling Guests and What To Do In Common Situations
1 Guest, Well Taken Care Of, Could Be More Valuable Than $10,000 Worth Of Advertising.
A Little Training with this book Can Make All The Difference.
Why?
The Hostess Is The "First Greet" And Creates The Guest's "First Impression".
Can Make Or Break Your Success.
A Host or Hostess Can Be So Much More Than Just A Smile & Greeting
If You Train Them Properly.
That starts with a wide knowledge base and deep understanding
of this Profession and of course a fantastic attitude.
About The Authors:
Scott Young - Bartender | Trainer | Author | Featured Speaker & Video Producer
- 30+ Year Bar Industry Career
- Made Over 800,000 Drinks.
- Taught Seminars in 16 Countries, 27 US States & Every Province in Canada.
- Featured in Over 400 TV & Radio Interviews, Magazines & Newspaper Articles
- Created 25 Training Course DVD's Sold in Over 100 Countries.
- Considered by many to be the pioneer of standardized training for Practical Working Flair Bartending.
- Author of 28 Bar Industry Books, Study Guides & Work-Books
Harrison Barr - Restaurant & Bar Industry Pro
Harrison started in the Service Industry as a busboy at the age of 15.
He spent the next 30 years in refining his craft in a variety of customer service roles.
- Bar Porter/Bar Back
- Bartender
- Server
- Bar Manager
- Promotions Manager
- Operations Manager
- Staff Development Manager
He wants people of all types to develop to their full potential.
For this reason, he wrote this book with Scott…
Because you have to start somewhere on your way to greatness.
Good luck to you!
Our Philosophy:
The many books & training materials are helpful to all types of servers & bartenders of every level and years of experience.
Think of them as your reference books, motivational friends,
encyclopedias of knowledge and private tutoring from people that you'd never get to actually talk to.
Just because you've been in the restaurant & bar business for years
doesn't mean that you can't or shouldn't continue learning.
We wrote these books thinking that I just bought the restaurant you work in and
I want to make sure ALL my staff members are at a very high quality level.
My Biggest Goal Is To Help You Succeed And To Succeed HUGE!
These books are your complete guide to help you become even better than you are now.
Education is not the filling of a pail, but the lighting of a fire.
-William Butler Yeats
