The Definitive Inter-Personal Skills Training Manual. Book #6 In The Make Huge Tips Series.
- Developing Great Communications is a Science And An Art! This Is NOT a Recipe Book.
- Learn The Psychology of Attracting Customers & Giving Outstanding Service.
- Goes Deep Into Understanding Common Situations. Learn What To Do, What To Say and Why.
- Learn To Give Customers a Reason To Come To Your Bar, Stay Longer, Spend More Money, Tip Well,
and Tell All Their Friends What A Great Time They Had.
- A MUST for Every Restaurant & Bar Manager ( Give to Every Bartender & Server )
Remembering People, Faces, Names, Orders, Is Only The Beginning.
"The Ability To Get Along With People Is the Most Valued Characteristic In An Employee". John D. Rockefeller.
About The Author:
Scott Young - Bartender | Trainer | Author | Featured Speaker & Video Producer
- 30+ Year Bar Industry Career
- Made Over 800,000 Drinks.
- Taught Seminars in 16 Countries, 27 US States & Every Province in Canada.
- Featured in Over 400 TV & Radio Interviews, Magazines & Newspaper Articles
- Created 25 Training Course DVD's Sold in Over 100 Countries.
- Considered by many to be the pioneer of standardized training for Practical Working Flair Bartending.
- Author of 28 Bar Industry Books, Study Guides & Work-Books
